Refund Cancellation Policy

The terms are as follows:

  1. Full Refund (60 Days or More Before Check-in)
    • Guests who cancel their reservation 60 days or more before the check-in date will receive a full refund, including any deposit paid.
  2. Partial Refund (Between 60 and 30 Days Before Check-in)
    • For cancellations made between 60 and 30 days before the check-in date, guests will receive a 50% refund of the total booking amount.
  3. No Refund (Less Than 30 Days Before Check-in)
    • Cancellations made less than 30 days before the check-in date will not be eligible for a refund. The full booking amount will be retained.

Note: Special exceptions may apply in cases of unforeseen emergencies or other extenuating circumstances, which will be evaluated on a case-by-case basis.

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